FAQ

Frequently asked question

Yes, our chili oil are gluten free, vegan, egg free, and nut free.

Our chili oil does not need to be refrigerated, but we recommend store at ambient temperature.

The shipping is free for all orders over $45. For orders under $45, there is a $5.99 flat fee for shipping. 

All orders are shipped within 1-2 days with USPS, UPS, FedEx, or DHL. After orders are shipped, please allow 3-5 business days for the package to arrive, depending on your region.

Jungle Kitchen does not offer returns on Pantry or Food items. However, if you receive a damaged or defective product, we will provide a refund or replacement. If you encounter any issues with your order, please get in touch with our customer support team atsupport@junglekitchen.com.